Health care

I went for a routine scan at Jennersville Regional Hospital first thing this morning, and my visit was an impressive one for a lot of reasons.
On my way in, I saw a confused-looking man staring at a directory of physicians posted on the corridor wall. A member of the housekeeping staff took the time to stop her cleaning cart and asked if she could help. Then she patiently gave him directions to the office he wanted.

In the registration office -- no waiting! -- the clerk fastened an ID band around my wrist. On my way to the radiology department, I noticed that although the name on the band was correct (imagine! two Tilda's), I was certainly not born in 1977 and I had never heard of the doctor whose name was listed. I pointed this out to the radiology tech, imagining that nightmarish paperwork complications were going to ensue.
Not at all.
"We know," she said, removing the band. "We're all over it." She said she'd immediately spotted the inconsistency with my paperwork and had already notified the registration office.
She did my scan painlessly and efficiently and I was out the door and on my way to Starbucks by 8:20 a.m.
Well done.