Monday, February 6, 2017

USPS: Special delivery

I foolishly lost an ID card and after turning my purse and wallet inside-out searching for it I phoned the company to beg for a replacement. They didn't make me grovel too much, and the customer service person told me to look for the new card within 7 to 10 days.
"And I really mean `look for it'," she emphasized. She explained that the company's logo is so subtle that people glance at the envelope, assume it's just junk mail and toss it, then call back in irritation asking where their new card is.
(Now don't go staking out my mailbox, readers. The card will do you no good.)

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