The Kennett branch of Citadel Bank is having its "grand opening" July 12 and 13, but it actually opened last week. It's "tellerless," meaning that souped-up ATMs do most of the work that tellers used to do, including counting stacks of cash. Employees are still on duty, of course, to handle the nonroutine tasks.
We stopped in on Saturday, June 29. to check the place out and lots of other customers were doing the same thing. The ATMs were busy and all the employee had people sitting at their desks. The fellow who was tasked with welcoming people and explaining the system was so busy that he (unnecessarily) apologized to us several times for not being more attentive.
The new bank -- it has a distinctive seamed sloping rust-colored roof -- is on Route 1 west of Bayard Road, where the Burger King used to be.
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