Two Starbucks customers this morning were having an easily overheard conversation. The man was clearly senior to the woman, and I'm guessing this was supposed to be some sort of a coaching or employee development session.
He certainly started the conversation off on completely the wrong foot: he announced that he was expecting an important phone call and would have to take it, and he assured her it was not a pre-programmed call designed to intimidate or impress her.
Definitely not Boss-of-the-Year material.
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