This was a little odd. I was at the gym the day before Thanksgiving when I got a call from my dermatologist's office in West Chester, wanting to confirm an appointment for somebody named Eileen. Ummm ... there's no Eileen in my family, I told the clerk. When I mentioned, however, that I was in fact a patient at the practice, she immediately apologized, saying the new computer system has apparently started switching patients' phone numbers around.
Not good.
No comments:
Post a Comment