Saturday, November 14, 2015

HOUPPETTE: Old-fashioned personal service


What flawless customer service I experienced at Houppette, the new little boutique at State and Union streets in downtown Kennett. Though not at all a high-maintenance kind of woman, I stopped in seeking a remedy for my increasingly dry winter skin. The nice saleswoman listened carefully to my concerns, asked a few questions, suggested two products and let me try both. I bought one of the creams she suggested and have been very happy with it. I'm so glad I visited: no pressure, no upselling, and even some fun samples to take home!

No comments:

Post a Comment