This morning I went to one of those blood-drawing places (sorry, specimen collection centers) for some routine bloodwork. The pleasant man drawing my blood was accurate and efficient, and I complimented him on his skill.
I'm sure it was just coincidence that he immediately gave me a photocopied sheet with his name on it and instructions on how to give feedback to his employer.
"We want to hear from you," the form read, "positive patient feedback."
One wonders whether all patients are asked to provide feedback.
No comments:
Post a Comment