Shout-out to Laura Bernal, a teller at the New Garden East branch of BB&T Bank. I went in there the other morning with at least 40 checks to deposit. This is not the account I usually use, so not only had I forgotten the account number but I don't even have an ATM card for it.
No matter: Laura quickly totalled the checks (double-checking her math) and made sure she put it in the correct account. She assured me that my ignorance of in-person banking was no problem (I'm sure it was) and even apologized that the transaction took her so long (it didn't).
Excellent customer service from a delightful human being.
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