I want to give a shout-out to the workers at two local stores, both in the Longwood Village shopping center, who went above and beyond for me in recent days.
The first is a young man at the GameStop store. My friends convinced me that as a smart, hip middle-schooler, The Young Relative would greatly appreciate a gift card from the store, which sells videogames and the gadgets you need to play them with.
Well, my knowledge of videogames begins with "Pong" and ends with "Asteroids" and "Space Invaders," so the store was uncharted territory to me. I walked in, looked around, and saw lots of signs for unfamiliar games with words like "Assassins" and "Warcraft" and "Batman" in the titles. I was totally at sea and threw myself on the clerk's mercy, asking him how much I should spend on a gift card.
To his credit, he neither rolled his eyes nor named a hugely inflated dollar figure. He simply said that most of their games cost between $40 and $60, so $50 would be a good round number.
Done!
I asked him whether he had a lot of clueless "older" customers like me and he laughed and said some grandparents are extremely well informed and simply rattle off exactly what they want to purchase for the grandkids.
"Some of them know as much as we do," he said, with admiration.
The other worker I want to praise is a middle-aged cashier at Staples who always makes shopping there a pleasure. She's not only very efficient but warm and nice. You get the sense that she enjoys her job and interacting with her customers. She pointed out a rebate I was eligible for but had missed ("You might as well get every penny you can," she advised). She knew exactly what to do with the three credit cards I handed her (debit card; Staples membership card; ink discount card), scanning them in the correct order. Top-notch service.
No comments:
Post a Comment